Definition: Rinoclub is a membership program for all Rino customers with many attractive privileges, including:
– Enjoying benefits according to membership tier: regular gifts, exclusive offers

– Redeeming rewards and many other benefits that will be updated regularly by Rino.

Applicable to: All Rino customers who have created an account and logged in when shopping at rino.com.vn

How to register: Joining Rino is completely free by registering an account at rino.com.vn

Mechanism of application: When shopping on the Rino website, in addition to existing offers, you will automatically receive the corresponding Rino membership tier benefits.

Duration of application: Unlimited for RinoClub members.

Note: Some RinoClub benefits may change depending on the policies and regulations of each promotional program.

Definition: This is a special privilege for RinoClub members in the Silver tier and above on their birthday.

Eligibility: RinoClub members in the Silver tier and above who have updated their birthday information in their account.

Registration Method: The program will automatically apply to RinoClub members in the Silver tier and above who have updated their birthday information in their account.

Application Mechanism: Birthday gifts will be applied according to the corresponding RinoClub membership tier.

Gift information will be sent to the email address you registered with your account.

Application Period: Will be specified in the email.

Note: Birthday discount vouchers cannot be used when purchasing products in the Discount category and cannot be combined with other promotional vouchers.

Definition: This is a program offering deep discounts on certain products during specific time slots, announced in advance on the Rino Fanpage.

Applicable to: All customers

Duration: Each Flashsale usually lasts 3-4 hours and may end early if stocks run out.

Conditions: Each order can include a maximum of 3 Flashsale products and cannot be combined with any other promotions.

Definition: These are products with limited sizes, colors, or those no longer in production, and are heavily discounted (over 30%) from their original price and placed on the Outlet page. Please note that return and exchange policies do not apply to Outlet products (no returns or exchanges allowed), so please choose the correct size and color before purchasing!

Applicable to: Products on the Outlet page

Duration: Products on the Outlet page will be sold until stocks run out.

Note: Rino members are not eligible for the 7% discount on Outlet Sale items and cannot apply any additional discount codes.

Definition: This is a program where certain products are randomly available at random times on the Rino website for only 99K, 129K, and 229K, aiming to engage customers and help them purchase quality products at the best prices. The deal hunting times will be announced in advance on the Rino fanpage. No returns or exchanges are allowed for products purchased during the Deal Hunt.

Applicable to: Everyone visiting the Rino website can hunt for a maximum of 1 product per hunt, and a maximum of 2 products per day (if more than 2 hunts per day).

Mechanism of Application: The 9K, 11K, and 22K products are not fixed on the Rino website. Users can search the website to find the discounted products.

Each Deal Hunt only has 5-10 products available, so users need a strategy and should pay immediately as they sell out quickly.

After the Deal items are sold out, the Customer Service team will publicly post the lucky winners on the Rino Fanpage to maintain transparency.
Deal items are usually in limited quantities and require inventory turnover. Therefore, delivery times may be longer than expected.

Applicable period: Until the 99K, 129K, and 229K items are sold out.

Note: Rino members are not eligible for the 7% discount when purchasing Rino Outlet items and cannot apply any additional discount codes.

Definition: A Rino discount code to be entered in the “Discount Code” field on the website during checkout.

Applicable to: All customers with a valid Rino voucher.

Mechanism of Application: Each voucher clearly states the discount conditions for specific products, including the discount amount.

Orders must have a certain minimum value to be eligible for the voucher to purchase additional designated products at a discounted price.
Only one code per order, and the discount code cannot be exchanged for cash.

No refunds will be given if the customer applies the return/exchange policy.

Applicable Period: Clearly stated on the voucher, indicating the voucher’s validity period.

Conditions: Clearly stated on the voucher.